For VacuFlat bags that are new and still sealed in factory packaging, we gladly accept returns for refund or exchange within 30 days of delivery. Please click here and fill out the form to initiate a return.
If you receive a defective bag, please click here, fill out the form, and indicate the nature of the defect, and we will work with you to get a replacement shipped out.
No returns or exchanges will be accepted without a valid return merchandise authorization (RMA) number. Please do not attempt a return without contacting us first.